We are sorry your purchase was not suitable; please return unworn goods within 14 days of receipt for a refund, exchange or credit note.
Refunds processed within 21 days and exchanges processed within 7 days.
Full terms and conditions are available on our customer information page.
Tips to speed up your return:
- Please ensure you pay for return postage as this is not free.
- Please fill out this form in block capitals
- Please complete ALL steps fully as these are required to complete the returns procedure speedily.
- Please fill in steps 3 & 4 if you require an exchange.
- Please get proof of postage in case items are lost in the post.
- Please do not tape this form to the box and please do not tape the box closed.
- Items must be returned in original or new protective packaging.
- Items will be refunded within 21 days when this is processed a refund email will be sent.
-
Step 1
Please complete your order details:
ORDER NUMBER:
NAME:
FULL ADDRESS:
TEL:
EMAIL:
What action do you require?
- Refund Go to step 4
- Exchange Go to step 3
FREE POSTAGE ON EXCHANGED ITEMS
Perdita’s will NOT charge an additional postage fee on exchanged items.
Please give details of the item(s) for which you would like to exchange.
Please include the name of each item, product codes, prices, quantities and sizes if applicable.
Please enclose return reduced postage for 1 item £3 two items £4 three items £5
Reason for return - To assist us in our quality control we would be grateful if you could state below the reason for return.
Please print out this form and enclose inside the box and send back in original or new packaging.
Please do not send the box back without packaging.
Perdita's Wedding Shoes,
Unit 2C3 Hartshill Business Park,
Shelton New Rd,
Stoke on Trent
ST4 6DS
United Kingdom